#194 ✓resolved
stevem

Limelight Docs not working.

Reported by stevem | February 4th, 2011 @ 03:41 PM

I am running Mac OSX 10.6.5, java 1.6, with JRuby 1.5.6. I have the latest limelight gem installed (0.5.5).

I am running playbills (I typed "limelight open").

Everything looks OK, but the Docs app doesn't run. When I click on "Open it!", I get a Limelight Alert dialog box that says "Failed to open Limelight Docs production. connection closed". I can click on any of the other apps in playbills, and they all run. I saw an earlier bug that mentioned a premature timeout causing a similar error, but I've clicked on Docs many times, and it never runs.

Yesterday, I could run the Docs app. The only thing that I know about that changed was I installed a RedCloth gem, and then after running the "Lights Out" app, I killed Limelight, because I didn't know how to exit the application (didn't see a close button). That's it. I've tried re-installing the limelight gem and removing the RedCloth gem, but Docs still does not open. I couldn't find any state files left on my computer by Limelight which would alter the its running, so I'm wondering if something on/about the limelightapps.com server has changed (I can see Limelight contacts the server each time I try to run Docs).

Comments and changes to this ticket

  • Micah Martin

    Micah Martin February 4th, 2011 @ 04:37 PM

    • State changed from “new” to “resolved”
    • Assigned user set to “Micah Martin”

    Fixed. The service provider hosting playbills had some technical problems recently. Restarting the server fixed the problem.

    Thanks for letting me know!

  • stevem

    stevem February 4th, 2011 @ 04:39 PM

    Many thanks for your quick response. I'm all set.

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