#164 new
J David Eisenberg

Trouble opening limelight docs

Reported by J David Eisenberg | November 1st, 2009 @ 11:12 AM | in Limelight 0.6

Configuration: Mandriva Linux Spring 2008; jRuby 1.4.0RC3, java 1.5.0_15

I do this from command line:
limelight open

The "available productions" window is empty; there was some error message, but it flashed by too fast for me to remember it.

and then choose "Open it" for limelight docs (from "featured productions"). I get a Limelight Alert: Failed to open Limelight Docs production. Invalid Session Key.

I redo the command, and the available productions now appear, and I am able to open Limelight docs.

Comments and changes to this ticket

  • Micah Martin

    Micah Martin November 1st, 2009 @ 05:43 PM

    • Tag set to bug
    • Milestone set to Limelight 0.6

    This in interesting....

    The "Invalid Session Key" error indicates that the Playbills client was not able to open a connection with the server. Yet, the fact that you were able to open the Limelight docs afterward means the client was connected after all. I'm guessing that the connection process took way longer than expected. This caused the "Available Production" listing to fail and the first attempt to load Limelight Docs to fail. By the seconds attempt to load the docs, the connection was established.

    Clearly a better job needs to be don'e with the playbills client in inform the users of connectivity. The client should gracefully handle delayed connections and retry failed connections.

  • jonty

    jonty November 3rd, 2009 @ 05:12 PM

    I found a similar problem on windows xp, I have a slow broadband connection, several attempts to do limelight open failed without apparent error message, then if I was quick enough in my next try I succeeded.

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